WE TAKE OUR
CUSTOMERS
PRIVACY SERIOUSLY AND WE WILL ONLY COLLECT AND
USE YOUR
PERSONAL INFORMATION AS
OUTLINED BELOW. This policy describes
how we deal with the personal information we collect for our dealings with you.
We will
only collect information where it is necessary and relevant and we will not keep longer than
is necessary for the
fulfillment of the intended purpose.
Our Privacy Policy fully complies with the Personal Data Protection Act 2010
and represents the industry’s best practices.
Collection of Personal
Information
Communication &
Marketing
Third Party
Site
Updating Your Personal
Information
Security of
Your
Personal Information
Disclosure of Personal
Information
Collection of Computer
Data
Changes to the Privacy
Policy
COLLECTION OF
PERSONAL
INFORMATION
Ninety-NineHomeDesignSdn Bhddoes not sell or trade
customer’s personal information collected online with third
parties.You hereby
agree that Ninety-NineHomeDesignSdn Bhdis permitted to disclose
personal information collected online to
parties within our corporate group and sister companies, and authorised appointed third party for
internal use only.When you create a Ninety-Nine Home Design Sdn Bhd account, the personal
information we collect may include your:
1.Name 2.Delivery
Address 3.Email 4.Contact Number 5.Date of Birth and Identity
Card Number
The personal
information we collect from you will be used in some or all of the following
circumstances:
To deliver the products you have purchased
fromNinety-NineHomeDesignSdn Bhd
To update you on the delivery of the product and for customer support
purposes;
To provide you with relevant product information;
To process your orders and provide you with the services and
information offered through the Site;
To administer your account with us;
Verify and carry out financial transactions in relation to payments
you make online;
Audit the downloading of data from our website;
Improve the layout and/or content of the pages of our website and
customise them for users;
Identify visitors on our website;
Carry out research on our users’ demographics or consuming habits and
spending.
You
hereby authorize us to pass your name and address on to a third
party in order to make delivery of the product to you (for example to
our logistic, courier or supplier).
COMMUNICATION &
MARKETING When you register as a user
on the Ninety-NineHomeDesignSdn Bhdwebsite, we will also use
your personal
information to send you marketing
and/or promotional materials from time to time. You hereby agree for us to
share your personal information with our sister companies to send relevant marketing materials to
you.You can
unsubscribe from marketing information at any time by using the
unsubscribe function within the electronic marketing
material
THIRD PARTY
SITES
Payments that you make through the Site will be processed by our authorised payment gateway and that
you agree for us to
share your personal data with our payment gateway provider. You must
only submit to us
or the Site information which is accurate and not misleading and you must keep it up to date and
inform us of
changes.Your
actual order details may be stored with us. However, you may access this information by logging into your account on the Site. Here
you can view the details of your orders that have been completed, those which are open and those which
are shortly to be dispatched, and administer your address details, bank details and any newsletter to
which you may
have subscribed. You undertake to treat the personal access data confidentially and not
make it available to unauthorised third parties. We do not assume any liability for misuse of passwords unless
this misuse is our fault.
UPDATING YOUR
PERSONAL
INFORMATION
You can update your personal information anytime by accessing your account on the Ninety-NineHomeDesignSdn Bhd website.
SECURITY OF YOUR
PERSONAL
INFORMATION
LAVINO ensures that all information collected will be safely and securely stored. We protect
your personal information
by:
Restricting
access to personal information by third parties (unless such third party is
appointed by the Company to
assist in connection with the Site). The Company shall not be responsible for any
disclosure of
personal information made by such third
party.
Maintaining
technology products to prevent unauthorised computer access.
Securely
destroying your personal information when it's no longer needed or
non-active members
within
7 years for our record retention purposes.
DISCLOSURE OF
PERSONAL
INFORMATION
We will not share your information with any other organisations other than related
companies, sister companies and those
third parties directly related to the delivery of the products you have purchased from
the LAVINO
website.
However, such information will be disclosed if the consent of the customer has been
obtained or is
in accordance with and is required by applicable laws and regulations. Ninety-NineHomeDesignSdn Bhdis committed to
complying with the provisions of the Personal Data Protection Act 2010. We may
however use your contact information to send newsletters from us and from our related
companies.
COLLECTION
OF COMPUTER DATA
When you visit Ninety-NineHomeDesignSdn
Bhd,
our company servers will automatically record information
that your browser sends whenever you visit a
website. This data may include:
Your computer's
IP address;
Browser
type;
Webpage you were
visiting before you came to our site;
The pages you visit
within the Site;
The time spent on
those pages, items and information searched for on oursite, access times
and dates, and other
statistics.
This information is
collected for analysis and evaluation in order to help us improve our site and the services and products we
provide. This data will not be used in association with any other personal information. We will
destroy this information when it's no longer needed or non-active members within 7
years for our
record retention purposes
CHANGES TO THE
PRIVACY
POLICY
Ninety-Nine Home Design Sdn Bhd reserves the right to
modify and change the Privacy Policy at any time. Any changes to this policy
will be published on our site
ENFORCEMENT,
QUESTIONS & COMPLAINTS
If you have any
questions or complaints about Ninety-NineHome Design Sdn Bhd Privacy Policy or data
processing, please do not hesitate to contact us atinfo@99homedesign.com.my